Privacy Policy

D.N. Brothers Privacy Policy

Last Updated: January 15, 2026

Your trust matters to us. At D.N. Brothers, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website or make a purchase.

Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order history and purchase details

Payment Information:

  • Payment details are processed securely via trusted third-party payment gateways
  • We do not store your credit card, debit card, or UPI information on our servers
  • Payment processors may collect and store payment data in accordance with their own privacy policies

Browsing Information:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our website
  • Referring website or source
  • Cookies and similar tracking technologies (see Cookies section below)

How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process, fulfill, and deliver your orders
  • Communication: To send order confirmations, shipping updates, and customer support responses
  • Marketing: To send promotional offers, newsletters, and product updates (you can opt out anytime)
  • Improvement: To enhance our products, services, and website experience based on customer feedback and behavior
  • Security: To prevent fraud, protect our website, and ensure secure transactions
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

How We Share Your Information

We never sell or rent your personal information to third parties.

We may share your information only with trusted partners who help us operate our business:

  • Logistics Partners: Shipping and courier companies to deliver your orders
  • Payment Processors: Secure payment gateways to process transactions
  • Service Providers: Technology and hosting providers, email service providers, and analytics tools
  • Legal Requirements: When required by law, court order, or government authorities

All third-party partners are contractually obligated to protect your data and use it only for the purposes we specify.

Your Rights & Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal data (subject to legal and business requirements)
  • Opt-Out: Unsubscribe from promotional emails and marketing communications at any time
  • Withdraw Consent: Withdraw consent for data processing where applicable

To exercise any of these rights, please contact us at:

📧 Email: support@dnbrothers.in

Data Security

We take the security of your personal information seriously and implement industry-standard measures to protect it:

  • SSL (Secure Socket Layer) encryption for all data transmission
  • Secure servers and encrypted databases
  • Regular security audits and updates
  • Access controls and authentication for internal systems
  • Compliance with PCI-DSS standards for payment processing

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our safeguards.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Required for website functionality (e.g., shopping cart, login)
  • Analytics Cookies: Help us understand how visitors use our website
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal, tax, and accounting requirements
  • Resolve disputes and enforce our agreements

Once your data is no longer needed, we will securely delete or anonymize it.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

📧 Email: support@dnbrothers.in
📱 WhatsApp: +91 6387112156
📍 Address: 120/315, Lajpat Nagar, Narainpurwa, Kanpur, Uttar Pradesh 208005

*D.N. Brothers reserves the right to modify, update, or amend the terms and conditions outlined in this policy at any time, at its sole discretion. Any changes will be effective immediately upon posting. We encourage customers to review our policies periodically to stay informed of any updates or revisions.